Thank you for visiting Home Depot and/or sending in your water sample for a FREE analysis. Your interest in a better water quality for your home and family is sincerely appreciated. Your information has been distributed to one of our highly trained water quality professionals and someone should be reaching out to you within 24-48 hours to discuss your results or to schedule your free consultation. If for some reason we are unable to reach you within this time, then please contact us at the email below or call Brian, our Home Depot Water Quality Director for prompt attention at 919-816-6182. We look forward to contacting you soon.